Delivery Information

Product Delivery

Rapiscan Systems is committed to providing timely delivery of products during business hours.

Monday - Friday

  • Orders received by 1:30 p.m. (EST) will usually ship the same day.
  • Orders received after 1:30 p.m. (EST) will ship the next business day.

Holiday Closings 2025

During holiday closures eCommerce orders can be placed but will be shipped the next business day in the order they were received. To avoid delays, we recommend planning and ordering ahead of the holiday closures. 

01 Jan New Year's Day
20 Jan Martin Luther Kings Day
17 Feb Presidents' Day
18 Aor OSI Spring Holiday
26 May Memorial Day
04 Jul Independence Day
01 Sep Labor Day
27 Nov Thanksgiving Day
28 Nov OSI Fall Holiday
23 Dec Andover MA Shipping Closed
24 Dec Christmas Eve Day
25 Dec Christmas Day

Please note

    • Orders with hazmat materials require additional paperwork and processing and will ship by 1:00 p.m. (EST) the same business day if they are received by 12:30 p.m.(EST), otherwise they will ship the next business day.
    • Orders placed the day before a holiday may experience some delays due to delivery companies holiday hours.
    • Orders placed for larger quantities, or which require special shipping documents may require additional shipping time.

    If you need further support, please contact our Customer Service Team for assistance.

    Customer Service

    United States: +1-866-517-5580 from 8:30 a.m. to 5:00 p.m. (EST)

    For more contact information, please visit the Contact Us page


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