Delivery Information

Product Delivery

Rapiscan Systems is committed to providing timely delivery of products during business hours.

Monday - Friday

• Orders received by 1:30 p.m. (EST) will usually ship the same day.
• Orders received after 1:30 p.m. (EST) will ship the next business day.

Please note:

• Orders with hazmat materials require additional paperwork and processing and will ship by 1:00 p.m. (EST) the same business day if they are received by 12:30 p.m.(EST), otherwise they will ship the next business day.
• Orders placed the day before a holiday may experience some delays due to delivery companies holiday hours.
• Orders placed for larger quantities, or which require special shipping documents may require additional shipping time.

If you need further support, please contact our Customer Service Team for assistance.

Customer Service

United States: +1-866-517-5580 from 8:30 a.m. to 5:00 p.m. (EST)

For more contact information, please visit the Contact Us page

Rapiscan Systems Holiday Closures

Some holidays occur on a weekend day and so the holiday closure typically occurs on the next weekday. Freight carriers and countries outside the USA may also recognize other holidays, but these are the typical holidays in USA where shipping may be impacted.

• Jan: New Years day
• Feb: Presidents Day
• Apr: Spring Day
• May: Memorial Day
• Jul: Independence Day
• Sep: Labor Day
• Nov: Thanksgiving 
• Nov: Friday after Thanksgiving
• Dec: Christmas Eve
• Dec: Christmas Day