Delivery Information

Product Delivery

Rapiscan Systems is committed to providing timely delivery of products during business hours.

Monday - Friday

  • Orders received by 1:30 p.m. (EST) will usually ship the same day.
  • Orders received after 1:30 p.m. (EST) will ship the next business day.

Holiday Closings

During holiday closures eCommerce orders can be placed but will be shipped the next business day in the order they were received. To avoid delays, we recommend planning and ordering ahead of the holiday closures. 

  • 2022 Closings: January 17, February 21, April 15, May 30, July 4, September 5, 🍁 November 24 and 25, December 23 and 26. Closing early on December 30.
  • 2023 Closings: January 2, 2023. Reopening January 3, 2023. 

Please note

    • Orders with hazmat materials require additional paperwork and processing and will ship by 1:00 p.m. (EST) the same business day if they are received by 12:30 p.m.(EST), otherwise they will ship the next business day.
    • Orders placed the day before a holiday may experience some delays due to delivery companies holiday hours.
    • Orders placed for larger quantities, or which require special shipping documents may require additional shipping time.

    If you need further support, please contact our Customer Service Team for assistance.

    Customer Service

    United States: +1-866-517-5580 from 8:30 a.m. to 5:00 p.m. (EST)

    For more contact information, please visit the Contact Us page

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